The House That Claire Built

Tuesday, August 23, 2011

Demolition permit approved

Thank you City of Maplewood for the demo permit. With the help of Public Works director, and Alderman of Ward 2 we made some movement with our new favorite building inspector.

Tuesday, August 16, 2011

building inspector resigns....shit

Dear Russ Todd,
Please come back to my building project. We were such tight buddies.I knew Diet Dr. Pepper was your favorite drink.  I know you resigned the day my house was approved; but this new guy cannot fill your shoes! You are so smart, super chill, and years of building experience. I couldn't even ask for a building inspector who also happens to be a fire chief! I will find you. The guy who has your position know not only does not return phone calls; but he also refused to come out of his office. I think the secretary said he has never been a building inspector before. Im screwed Russ Todd... come back.

Thursday, August 11, 2011

Motion to approve the design, say aye.

6:28 pm Thursday, August 11th, 2011

Index of Characters includes CM- me, MK the architect, and DR the design and review board members.

DR- Now calling High Street, tell us about your design.
   (we step up to the table in the courtroom as the architect drawings are displayed on a huge projector screen)
CM- we are proposing a 1.5 story craftsman style home, this would replace the farmhouse design originally from the early 1900's
DR- This was the house that burnt up.
CM- Yes. yes it is. 
DR- So, tell us about the materials
CM- Due to your ordinace on new home construction, brick is the major exterior material fused with the existing limestone, wood accents..... a blend.
MK- cement fiberboard, low VOC materials, eco insulation.. potential geo-thermal HVAC......
DR- Well it looks really nice, I drove by there today to see the lot and looks like you presented some pretty good details here. I like how the brick wraps around the house, sometimes you see veneer on one side and it does not look as nice here.
MK- the portico pitched roof and half ceiling would be the roof accents
CM- Just out of curiosity, why do you have a rule on brick? How can I answer this better when people keep asking me? The house was a farmhouse.... 
DR- Uh, well, I dont know really. we would have to ask the inspector but he is not here.
CM- because it is a considerable cost as Im putting construction schedule and budget together.
MK- I mean, is it debatable?
DM1- We might be able to meet again on this topic. Bring everyone together?
DM2 (as he finds the rule on brick in his book... ) ya looks like they want you to match it to the houses around you, like that carriage house next to yours.
DR1- well thanks for putting this organization together...Motion to approve the house on High Street, say Aye
DR2 - Aye
DR1- Aye
DR3- Aye
CM- AYE! (at the end pretty loud... accidentally in an excited 4- year- old- little girl sorta way)

Room starts laughing, big stamping and punching authorization noises proceeds, MK and I exit the building at 6:32 pm. 4 minutes of pure awesomeness.


Monday, August 8, 2011

Drawings Approved!

Thank you Mike Killeen and team of ninjas, Killeen Studio http://www.killeenstudio.com/

Father Knows Best



If you ever think your dad or mom are leading you the wrong direction, stop for a second and really double think.....you're probably wrong. The following conversation happened last friday after spending a week on the Phone with US Bank Loss Drafts department. (Worst department name in history, should be called Loser Hotline) Jerry, my dad, his advice came true!. Is it weird that my blueprints were approved in lighting-fast speeds today, Monday August 8th?! Is is weird a supervisor called me direct with ways I can bypass the phone system in the future! Again, squeaky wheel always gets oil. Architect plans approved.....check!










Claire Martin<claire.morgan.martin@gmail.com>
dateFri, Aug 5, 2011 at 3:29 PM
subjectRE: appraisals/ Loss drafts dept







Get a supervisor and get their direct line. Write the chairman and tell him how you are getting jerk around and ask him to have someone capable of helping you to reach out to you. Richard.davis @usbank.com You will hear form his office in 5 minutes

Jerry F. Martin

Email to US Bank minutes later follows.....


bill.williamson@usbank.com
ccrichard.davis@usbank.com
dateFri, Aug 5, 2011 at 3:48 PM
subjectLoss Draft Department intel
mailed-bygmail.com


Hello,

My name is Claire Martin and I am currently a Platinum customer and mortgage holder with your bank. Loan # xx5742.


I wanted to let you know that I have had an extremely poor experience with your Loss Draft customer service operators as it relates to my loan.

My house burnt down and now $179,000 is sitting in an escrow account policed by US Bank. 


On Monday I was told in a voice mail by your supervisors that I need to mail a $455 check for an appraisal.

On Tuesday, Wednesday, Thursday and Friday I spent 2 hours each day waiting on hold to find out more about this cost. 

No supervisor came to the phone per my request. Out of the 5 phone reps I had, 3 of them did not understand why this is necessary either.



Since you are holding 179,000 of my money; It would be really nice to speak with some representative in the Loss draft department who are trained at answering questions. I refuse to hear anymore that you are having an influx of calls and cannot answer my questions.

If you are requiring checks to be mailed to US Bank, and leaving this on your customer's cell phones;  you better have a reason why and reps capable of explaining it. This will seriously affect my future relationship with your bank.


Thank you for your consideration to this matter, I pray for the day I can call a supervisor direct.



Claire Martin
St. Louis Post Dispatch